{"id":347,"date":"2016-08-23T06:44:55","date_gmt":"2016-08-23T06:44:55","guid":{"rendered":"http:\/\/demo.uix.store\/sober\/?page_id=347"},"modified":"2019-12-08T14:11:46","modified_gmt":"2019-12-08T14:11:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.stockdapatrulha.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
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We want to live up to your expectations!<\/p>\n

Here are some of the Frequently Asked Questions and their answers. Any questions not covered in our FAQ, please contact us!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

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\r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tHow to order?<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
Answer<\/span><\/p>\n
    \n
  1. Look around our store.<\/li>\n
  2. Choose the category that you want (Hoodie, T-shirt, Totems, etc.)<\/li>\n
  3. See the articles that interest you. Consult the information about them: colors, composition, available sizes, reference and price.<\/li>\n
  4. Select the item that you want, and add it to your shopping cart. Then you can choose between continuing to purchase or processing the order.<\/li>\n
  5. If you choose to process your order, simply create an account (register) and complete the purchase.<\/li>\n
  6. Selects your payment method.<\/li>\n
  7. Confirm your request.<\/li>\n
  8. You will receive an email confirming your order.<\/li>\n<\/ol>\n

    If you have a special request that you cannot find on our site, please email us at stockdapatulha@gmail.com<\/a><\/div>\r\n\t\t\t<\/div>

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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tHow to pay? <\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>Payment can be made by Credit Card, MbWay or PayPal<\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tHow is the shipping made and how long does it take?<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>All orders may take
    \nbetween 5-10 business days in production, and
    \nmore 7-10 business days for shipping.
    \nCheck our Shipping<\/u><\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tReturn of defective products:<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>The customer has the right to return the delivered products if it appears that have defects or other non-conformities in relation to the products ordered. \nThe return may be made within 10 days after receipt of order. \nIf your complaint is justified, the price and the shipping costs will be refunded. We will accept back products that:
    \nHas not been washed or used (unless the product contains information to the contrary, the customer has the right to try on clothes and shoes to test the size and shape, but can not use them);
    \nRetains it\u2019s original features and the packaging is not damaged (open containers carefully will not be considered damaged);\nAre complete.\nIf the product has been washed or have any stain, dirt or have been tampered with the exchange cannot be performed. Please note that we do not perform exchanges for orders of Totems, Team Packs or other products with a specific<\/u><\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tWhere is your store so I can visit you? <\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>We don't have a physical store. However, we have partner stores. In Lisbon, Porto and Set\u00fabal. Stores are responsible for their own stock's \/ inventory of our products.<\/p>\n

    See our contacts<\/u><\/div>\r\n\t\t\t<\/div>

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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tHow to wash?<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>Our textile items have care label with washing instructions and therefore we advise your query for greater durability of the articles.<\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tWhere are manufactured the products?<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>All our products are manufactured in Portugal<\/span><\/span>.<\/span><\/span><\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tFor which countries you can make deliveries? <\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>We deliver worldwide and your product will be shipped once we have confirmation of your payment.<\/span><\/span>\u00a0<\/span><\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tWhat\u2019s the delivery time for an order?<\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>An order takes on average 5 \u2013 15 business days.\nThis estimated time included the production time of your order and the delivery time by post office<\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tWhy is one color more expensive than the others? (L\u00famen) <\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>When you are choosing the color of the design, have you noticed that there is a color (similar to white) that is more expensive than the others? This print shines in the dark! The color in this case is \"Lumen\". This design absorbs light and then glows in the dark.\u00a0<\/span><\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tCan you make a t-shirt with my own design or sentence? <\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>Yes. Send us your idea and we will do the rest!<\/span><\/span>\u00a0<\/span><\/div>\r\n\t\t\t<\/div>
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    \r\n\t\t\t\t\tQuestion<\/span>\r\n\t\t\t\t\t<\/span><\/span>\r\n\t\t\t\t\tWhat is the quality of your t-shirts and hoodies? <\/span>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
    Answer<\/span>The quality of our textile products is visible, and we are proud of the fact that they are manufactured in Portugal.\u00a0<\/span><\/p>\n

    T-shirts have a weight of 150gr and are 100% Cotton.\u00a0<\/span><\/p>\n

    Our hoodies have a weight of 320gr and are 80% cotton.\u00a0<\/span><\/p>\n

    All our items are unique, and for that reason, we only produce them piece by piece and after order confirmation.\u00a0\u00a0<\/span><\/div>\r\n\t\t\t<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Queremos corresponder \u00e0s tuas expectativas! Encontra aqui algumas das Perguntas mais Frequentes, e as suas…","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"jetpack_post_was_ever_published":false,"footnotes":""},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P9TTIP-5B","_links":{"self":[{"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/pages\/347"}],"collection":[{"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/comments?post=347"}],"version-history":[{"count":7,"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/pages\/347\/revisions"}],"predecessor-version":[{"id":24521,"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/pages\/347\/revisions\/24521"}],"wp:attachment":[{"href":"https:\/\/www.stockdapatrulha.com\/en\/wp-json\/wp\/v2\/media?parent=347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}